Faqs

NYC FAQ

Q: I’ve never used self storage before. What resources do you provide to learn from?

A: Our website and blog are full of useful information to help you learn the most important things about renting and effectively using self storage in New York City. If you still have questions though, we are available to help at (646) 561-9064.

Q: I’m storing belongings that are important to me. What measures can I take to protect them while in storage?

A: There are several things you can do. One is to find a storage facility that takes security seriously. Video surveillance, alarmed units, and security guards are things to look for if this is a concern. You’ll also want to make sure that your storage unit has climate control. This will make sure that nothing is damaged by changing temperatures throughout the year.

Q: What is climate-controlled storage and do I need it?

A: Storage units with climate control are kept within a safe temperature range to make sure that weather sensitive items aren’t damaged. Items that typically need climate control include: electronics, documents, pictures, artwork, furniture, and more.

Q: How do I figure out which unit size will work best for me?

A: NYSelfStorage.com has an estimation tool to help you find a storage unit that can hold your belongings. In order to use this effectively though, you have to take the time to identify what items will be going into self storage first. Finally, if you are still concerned about choosing the right storage unit size, just give us a call at (646) 561-9064.

Q: What determines the price of a storage unit in New York City?

A: Location, facility quality, storage unit size, and amenities will be the most influential price factors. Popular locations, nicer facilities, bigger storage units, and convenient amenities add costs.

Q: I’m in-between apartments and need a place to keep my things? How long are self storage rental agreements?

A: Most facilities offer month-to-month rental agreements. Some even offer shorter agreements than that. In New York City, needing storage for short periods of time while switching apartments is common. Self storage facilities understand this and do typically accommodate these needs.

Q: How do I make a reservation on NYSelfStorage.com?

A: You have two options, both of which are convenient and fast! You can either click the “rent now” button next to the storage unit you want to rent, or call in and reserve over the phone at (646) 561-9064.

Q: How do I know that my reservation was confirmed?

A: You will immediately receive a confirmation email that verifies your rental, and includes the information you will need to move in to your storage unit.

Q: Am I locked in once I make the reservation? What if my plans change?

A: We know that everything doesn’t always go as planned. If plans change and you need to make an adjustment like changing the move-in date, or even need to cancel, let us know a full day ahead of your scheduled move-in date, and we will help you make the adjustments.